Services
Comprehensive Services Orchestration From Enablement To Transformation Aligned To Growth And Business Outcomes.
Business and
Technology Consulting
With our in-depth domain knowledge, methodologies, and open approach to digital-ready architecture based on industry standards and best practices, we enable customers to manage their business more efficiently and profitably.
Our expertise covers the entire footprint from cloud migration to an IoT world readiness to effectively orchestrate a successful BSS transformation across channel offerings, process automation, core BSS functionality, and real-time analytics to help you stay ahead of the competition.
AIOps, IT Analytics &
Business Performance
Our expertise in AIOps, IT Analytics & Business Performance combines big data and machine learning to help CSPs automate IT operations and core business processes.
With Proactive IT Support and Reactive Operations across the entire workflow from Event-to-Resolution, we can help you in Baselining, Anomaly Detection, and Root Cause, learn performance characteristics of applications and the entire supporting stack to effectively optimize for efficiency, performance, and your other KPI goals.
Our AIOps methodology using advanced ML algorithms on big data effectively manages anomalies & early detection with high accuracy. Further Predictive insight modules built for multiple use cases effectively reduce support escalations & MTTR.
Cloud Migration
Whether it is rationalizing the cost of operations, future readiness to customer expectations, and building scale with agility, our expertise in cloud migration has helped clients address their challenges. Our cloud-native applications enable you to reduce time to market and respond to customer expectations faster at lower costs without risks on efficiencies and disruption to business processes for deploying and operating new services and business lines.
Custom Applications
& Engineering
Investing right in application infrastructure and optimizing costs related to application engineering have always been key challenges that Telco enterprises are faced with. Our industry success stems from optimizing and redesigning IT applications to enable transformation along with high-level processes automation and business insights aligned to business needs that deliver value and ROI for your application investment.
System Integration
Our transformation approach is proven, result-oriented, and backed by proprietary tools, benchmarks, and methodologies to help you achieve high levels of excellence in customer service delivery to address all your challenges arising from the convergence of applications, networks, and content.
Besides IT Transformation, we enable data migration from legacy systems or earlier versions of products. We focus on not just data migration from source to target systems, but on end-to-end implementation cut-over strategy, business assurance, and data integrity.
Managed Operations
Our long-term partnerships and experience with global majors in managing challenges of operational processes and efficiencies have seen them leverage the benefits of agility, cost management, and end-customer service successfully while they focus on business growth.
Our wide range of managed operation services includes supporting business and operational support systems (BSS/OSS) and service delivery platforms (SDPs), Flexible and tailored outsourcing solutions to support IT infrastructure management, and hosting, application management and business process operations (Operational and IT-oriented). Our end-to-end services come with SOPs aligned to ITIL and CMMI industry standards.
Testing Services
Our extensive experience and knowledge base in working over production environments for system integration and application engineering projects, we offer both stand-alone and end-to-end testing services to customers. These cover both functional and non-functional testing and include UAT, System integration, Regression and, smoke/ sanity testing services in line with your business outcomes.
